Frequently Asked Questions

What is Nova Health?

Nova Health is a concierge urgent care service that provides direct access to an experienced ER doctor for a wide range of medical needs, all for a simple monthly fee.

What does my membership include?

Your membership includes unlimited virtual visits, direct access to your doctor via a secure messaging app, prescription management, preventative care and screenings, mental health support, and occasional in-person visits for procedures like laceration repairs and IV fluids.

How much does membership cost?

Initial Startup Fee: $100 (one-time fee, not per person)

Monthly Membership Costs:

  • Individual: $75
  • Couple/Family of 2: $115
  • Family of 3: $150
  • Family of 4: $199
  • Family of 6: $250
How do I access telehealth visits?

Once you sign up, you will receive a secure messaging app. Simply send a quick message, and I will respond with a telemedicine link for an immediate consultation.

When are telehealth visits available?

Immediate telehealth visits are available from 8 AM to 8 PM. While I may be available outside of those hours, please note that availability cannot be guaranteed.

Can I have in-person visits?

I am happy to schedule in-person meetings for procedures like laceration repairs or IV fluids, but I cannot guarantee same-day availability.

What if I need lab work or x-rays?

If lab work or x-rays are ordered, you will be responsible for those costs, which can be billed through your insurance or paid out of pocket.

Is there a commitment to the membership?

Membership is month-to-month, and you can cancel anytime.